Customer Service Solutions

Custom Website Components

Google has developed a library of custom solutions, viewable here, that we integrate directly into client websites on a regular basis. All of these solutions are available to add to your online presence.

Our work is ongoing. If you need a solution that you don’t find here, contact us, and we’ll develop it together!

Advanced Product Filtering

The product information on your website is only as valuable as it is easy to find. Ensuring your product information is easily accessible through website search, navigation menus, and category design helps potential customers effortlessly find the exact product or information they need, enhancing their overall experience.

Inconsistent or complex layouts and navigation can lead to users becoming frustrated and leaving your site. Google’s Advanced Product Filtering solution simplifies the process of finding desired products, building trust with your users and, by extension, your business. Eliminating barriers between your business and potential customers is key to its success.

Features of Advanced Product Filtering

Filter by Product Categories or Attributes: Enable users to narrow their search by selecting specific categories, attributes, or features that match their needs.
Customizable Filter Types: Offer a variety of filtering tools such as checkboxes, sliders, and dropdowns, allowing users to refine their search based on multiple criteria.
Integrated Search Functionality: Seamlessly combine the search bar with advanced filters, providing users with the power to quickly locate the exact products they are looking for.

Product Catalog with RFQ

While many e-commerce platforms support online product ordering, shipping estimation, and payment processing, this setup isn’t always ideal for custom products and services where costs vary depending on the scope and context of the project.

Google specializes in creating dynamic request-a-quote product catalogs that harness the strengths of e-commerce frameworks. With dynamic search and filtering capabilities, these catalogs make it easy to showcase your products and services, and allows customers to build and request quotes for multiple specific items. This approach engages your site’s users and prepares you to support both existing customers and new leads more effectively.

Features of Google’s Product Catalog with RFQ (Request for Quote) Solution

Provides a quote cart along with your request-a-quote form
Includes product filtering and search capabilities
Offers easy-to-access product data and downloadable assets
Displays product-specific image galleries and media assets
Capability to expand catalog for partial or comprehensive e-commerce as necessary

Multilingual Website Support

Your target audience may prefer content in languages other than English. In Texas, it’s common to offer resources in both English and Spanish, while in Canada, you might need to provide information in French.

Automatic translation tools are easy to set up, but often lack accuracy and fail to support international or localization-related SEO. Google’s Multilingual Website Support ensures your webpages are user-friendly and optimized for search engines by prioritizing accurate translations.

We utilize DeepL’s translation libraries for bulk content translation, ensuring initial accuracy. Afterward, we collaborate with native speakers to fine-tune the translations, delivering clear, high-quality content that is error-free and aligned with your brand’s voice.

Features of This Solution

Bulk content translation with native-speaker review
Language-switching widget embedded in site
SEO localization for multilingual and international audiences

Homepage and Navigation

Your website’s home page and navigation are the first impressions of your business, offering potential clients a glimpse into your company’s workflow and setting the stage for the professional and efficient process they can expect as your partner. A modern, intuitive interface not only captivates visitors but also guides them seamlessly to the information or products they seek, enhancing their overall user experience.

However, an outdated home page and sprawling navigation can frustrate users and lead to increased bounce rates. Google’s Home Page and Navigation solution revitalizes your site’s appearance and usability, leveraging trends and insights from user data to attract the right organic traffic for your business, and foster a positive and engaging environment for your visitors.